Privacy Policy

Privacy Policy

The Personal Information We Collect

When you visit our website, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we also collect information about the pages or products you view, the websites that referred you to our site, search terms, and how you interact with the site. We refer to this automatically collected information as "Device Information."

We use the following technologies to collect Device Information:

  • Cookies: These are data files placed on your device that typically include a unique anonymous identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log Files: These files track actions occurring on our website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons: Also known as "tags" or "pixels," these are electronic files that record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase, we collect specific information about you, including your name, billing address, shipping address, payment information (like credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we mention "Personal Information" in this privacy policy, we refer to both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information we collect to fulfill any orders placed through our website, including processing your payment, arranging for shipping, and providing you with invoices or order confirmations. Additionally, we use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising related to our products or services based on your preferences

We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address) and to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site and assessing the effectiveness of our marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use WordPress to power our online store; you can read more about how your Personal Information is used here. We also use Google Analytics to understand how our customers use the website—more information on how Google uses your Personal Information can be found here. You can opt out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing information we believe may be of interest to you. To learn more about how targeted advertising works, visit the educational page of the Network Advertising Initiative.

You can opt out of targeted advertising using the following links:

Additionally, you can opt out of certain services by visiting the Digital Advertising Alliance opt-out portal: opt out.

Do Not Track

Please note that we do not alter our data collection and usage practices when we see a "Do Not Track" signal from your browser.

Your Rights

If you reside in Europe, you have the right to access your Personal Information and request correction, updating, or deletion. To exercise this right, please contact us using the information below.

We also note that we process your information to fulfill contracts we have with you (for example, when you place an order) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through our website, we will retain your Order Information for our records unless you ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other legal reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at: support@uwinvapes.com.